We had programming issues from terminating unused lines with AT&T, not realizing it would affect us from making outside calls from our extension phones. So, we took a chance and called Andromeda. Hoping they would have an idea or solution for our old phone system. Once a customer always a customer – we’ve purchased two phone systems over the years and they go the extra mile to service us. As it turned out they walked us thru it and we were able to fix the issue immediately. That’s what I call customer service!!!! You just don’t see that anymore sadly.
Kelli Sullivan, Office Manager | Burkhardt, Robert G. & Assoc.
In 2018, our practice doubled in size and expanded into a new building. As our needs grew, we knew it was time to look into a new phone system to grow with us. We chose a phone system that offers us some new features we didn’t have access to before. We’ve needed updates and some changes here and there since the install. Andromeda’s team is always easy to work with, efficient, polite and knowledgeable. I have nothing but good things to say honestly. The team does a great job, and I know they are here to support our practice any time we need it.
Nancy Franke, Practice Administrator | Vascular Surgery Associates
We love that we have a trustworthy local option for phone systems and service. They are professional, prompt and are always there to answer my questions. Our team has enjoyed the ability to transfer calls direct and we really like the new voicemail to email features we have now. Working with the Andromeda team on this was great and we look forward to our continued partnership.
Bill Riordan, Executive Director | Lockport Township Park District
Here are some of the features and telecom solutions we recommend for your multi-site needs
Single Unified Telephone System
Make sure your team can communicate and transfer calls easily no matter where they are (in the office, WFH, on the road etc.).
Voicemail to Email
VM-EM is one of the most popular features our clients enjoy. Access your VM quickly and from anywhere you access email.
Program your auto-attendant for different situations and times of day to make sure calls are connected efficiently.
Softphones for remote users
Softphones and other options are available that allow remote users to use your telephone system as if they were in-office.
Reception & Conference
Phones and handsets designed for the specific needs at reception and your conference spaces.
Presence management solutions help you identify the status of your staff so you can see what’s going on at a glance.