The word around
town is Andromeda
provides industry leading
Here’s what some of our clients have to say about that:
As our needs grew, we knew it was time to look into a new phone system to grow with us. We chose a Panasonic system that offers us some new features we didn’t have access to before. So far we have been very happy with it. We’ve needed some changes here and there. Andromeda’s team is always easy to work with, efficient, polite and knowledgeable. I have nothing but good things to say honestly. The team does a great job, and I know they are here to support our practice any time we need it.
Nancy Franke, Practice Administrator | Vascular Surgery Associates
We love that we have a trustworthy local option for phone systems and service. They are professional, prompt and are always there to answer my questions. With this new system, we have about 50 phones across all of our locations. Our team has enjoyed the ability to transfer calls direct and we really like the new voicemail to email features we have now. Working with the Andromeda team on this was great and we look forward to our continued partnership.
Bill Riordan, Executive Director | Lockport Township Park District
We had programming issues from terminating unused lines with AT&T, not realizing it would affect us from making outside calls from our extension phones. So, we called Andromeda hoping they would have an idea or solution for our old phone system. Once a customer always a customer – we’ve purchased two phone systems over the years and they go the extra mile to service us. As it turned out they were able to fix the issue immediately. That’s what I call customer service!!
Kelli Sullivan, Office Manager | Burkhardt, Robert G. & Assoc.
Martha and the team at Andromeda were so helpful to us today when our office phone system wasn’t working properly. Since this was the first time we had a problem with the system since we purchased it years back we had no clue what was going on or what to do about it. We reached out to Andromeda and Martha patiently walked us through it. Within minutes we were up and running, and now we know why the problem happened and how to prevent it from happening again. Thank you so much Martha!!
Gena K., K Brothers Fence Inc.
It was time consuming to dial out between offices and we knew that staff, patients and our physicians would benefit from tying the two locations together. From the start I enjoyed communicating with Andromeda’s staff. They are knowledgeable and thorough. Their staff is phenomenal and we are very pleased with the solution we have in place. Not a single question went unanswered. I’d recommend them to anyone looking for a new phone system or technology solution.
Sue Ferraro, Office Manager | Downers Grove Pediatrics